Patient Safety Incidents in Emergency Department: The Role of Nursing Care - A Systematic Review

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Abdulaziz Khalid Alruwaili, Muhannad Mohammed Alqahtani, Turki Naser Alqahtani, Abdulrahman Mubarak Alghamdi, Bandar abdullah Alghamdi, Ibrahim Mubark Alabdali, Nawaf Ahmed Alshehri, Faisal Abdullah Alsubaie, Abdulaziz Saleh Alruwaytie, Eidah mammdouh alshammari

Abstract

Background: Emergency Department (ED) is a high-risk area for patient safety incidents (PSIs) due to overcrowding, high acuity, time pressure, and frequent interruptions. Nursing care plays a central role in preventing and mitigating these incidents.
Objective: To systematically review the evidence on types, prevalence, contributing factors of PSIs in ED and the role of nursing care in prevention.
Methods: Systematic review following PRISMA 2020 guidelines. Databases searched: PubMed, CINAHL, Scopus, Web of Science, and Saudi Digital Library from 2015-2025. Inclusion criteria: Original studies, English language, focused on PSIs in ED related to nursing care. Quality appraisal using JBI Critical Appraisal Tools.
Results: 12 studies met inclusion criteria (n= 5,847 ED visits / 1,240 nurses). Most common PSIs were medication errors (28-47%), falls, communication failures, delayed care, and healthcare-associated infections. Key contributing factors were overcrowding, nurse-patient ratio <1:4, fatigue, poor handover, and lack of safety culture.
Conclusion: Nursing interventions including standardized handover (SBAR), double-check medication, triage competency, and safety culture training significantly reduced PSIs by 18-35%.

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