Pregnant Women’s Perceptions of Antenatal Care Services in Royal Medical Services

Abstract

Background: The quality of antenatal care is determined by the availability of prenatal services for pregnant women, which contributes to positive pregnancy outcomes. Pregnant women's perceptions of attending antenatal care during the first trimester significantly impact their utilization of these services and, consequently, their pregnancy outcomes. Therefore, it is crucial that pregnant women are well-informed about this and receive appropriate education and awareness to achieve positive results for both their own health and the health of their unborn child.
Objectives: this study primarily aims to assess pregnant women's perceptions of the quality of prenatal care services provided in Royal Medical Services hospitals in Jordan..
Methodology: This study employs a mixed-methods approach, integrating quantitative and qualitative data to capture measurable patterns in perception and the nuanced experiences shaping women’s views. Once both data types will be analysed independently, the results will merged to create a comprehensive narrative
Results: responses indicated neutral to positive experiences. Regarding care quality, most participants felt that healthcare staff treated them with respect, listened to their concerns, and provided clear guidance on pregnancy, nutrition, and childbirth, with approximately 25–27% agreeing with these statements. However, hospital facilities and waiting times received lower scores, with many participants remaining neutral or expressing disagreement, suggesting these areas require improvement. Regarding satisfaction and accessibility, the majority responded neutrally, with 60–78% selecting “neither agree nor disagree” on items such as ease of access, sufficient time with healthcare providers, and culturally sensitive care. Notably.