Workplace Behavior and Productivity of Multigenerational Employees in Regional Line Agencies in the Cordillera Administrative Region, Philippines

Abstract

This study examined workplace behavior, work productivity, and work-related challenges among multigenerational employees in Regional Line Agencies (RLAs) in the Cordillera Administrative Region, Philippines. A quantitative descriptive-survey design was used with 333 employees classified as Baby Boomers, Generation X, Generation Y, or Generation Z. A researcher-developed 35-item questionnaire demonstrated high internal consistency in pilot testing (Cronbach’s α ≈ .96). Weighted means, one-way analysis of variance, frequencies, and ranking were used. Workplace behavior was rated very high overall (M = 3.46), with adaptability receiving the highest mean (M = 3.52). Work productivity was likewise very high across work quality, effectiveness, and timeliness (M = 3.26–3.27). No statistically significant generational differences were found across the assessed behavior or productivity dimensions (all p > .05). Training and development, technology and tools, and work-life balance emerged as the leading challenges. The findings support context-sensitive workforce management rather than generation-based assumptions.